Terms of Use

    Last Updated July 2026

    These Terms of Use ("Terms") govern access to and use of the Counselhouse LLC website located at bycounselhouse.co ("Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

    1. About This Site

    This Site is operated by Counselhouse LLC, a California limited liability company ("Counselhouse"). The Site provides general information about Counselhouse and its services. It is not a platform for the delivery of services and does not create a client relationship.

    Visiting this Site does not constitute an engagement with Counselhouse. An engagement begins only upon execution of a written agreement between Counselhouse and the client.

    2. Intellectual Property

    All content on this Site — including text, design, graphics, logos, and the Counselhouse name and mark — is the property of Counselhouse LLC and is protected by applicable intellectual property laws.

    You may view and access Site content for your personal, non-commercial use. You may not copy, reproduce, distribute, publish, modify, or create derivative works from any content on this Site without prior written permission from Counselhouse. You may not use the Counselhouse name, logo, or any Site content in any manner that implies endorsement or affiliation without express written consent.

    3. No Professional Advice

    The content on this Site is provided for informational purposes only. Nothing on this Site constitutes legal, financial, therapeutic, clinical, or other professional advice, and nothing on this Site should be relied upon as such.

    Counselhouse is not a licensed therapy, clinical, legal, or financial services provider. Services provided by Counselhouse are private strategic counsel and are distinct from licensed professional services. If you require licensed professional services, you should seek appropriately qualified professionals.

    4. No Warranty

    This Site is provided "as is" and "as available" without warranty of any kind, express or implied. Counselhouse makes no representations or warranties regarding the accuracy, completeness, or suitability of any content on the Site.

    Counselhouse does not warrant that the Site will be available at all times, free of errors, or free of viruses or other harmful components. Access to the Site may be suspended or discontinued at any time without notice.

    5. Limitation of Liability

    To the fullest extent permitted by law, Counselhouse LLC and its members, managers, and representatives shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use this Site, or from any content accessed through this Site.

    This limitation applies regardless of the theory of liability and even if Counselhouse has been advised of the possibility of such damages.

    In no event shall Counselhouse's total liability arising from use of this Site exceed one hundred dollars ($100), regardless of the nature of the claim or the theory of liability asserted.

    6. External Links

    This Site does not currently contain links to third-party websites. If links are added in the future, they will be provided for convenience only. Counselhouse does not endorse, control, or accept responsibility for the content or practices of any linked sites. Accessing external links is at your own risk.

    7. Privacy

    Use of this Site is also governed by the Counselhouse Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how information shared through contact with Counselhouse is handled.

    8. Prohibited Use

    You agree not to use this Site in any manner that:

    • Violates any applicable law or regulation
    • Infringes the intellectual property rights of Counselhouse or any third party
    • Attempts to gain unauthorized access to any part of the Site or its underlying systems
    • Introduces malicious code, viruses, or other harmful materials
    • Misrepresents your identity or affiliation in connection with any outreach to Counselhouse

    9. Modifications

    Counselhouse reserves the right to modify these Terms at any time. Changes are effective upon posting to the Site. Continued use of the Site following any modification constitutes acceptance of the updated Terms. The effective date at the top of this page reflects the date of the most recent revision.

    10. Governing Law and Dispute Resolution

    These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

    Any dispute arising from use of this Site will first be addressed through good-faith discussion for up to thirty (30) days following written notice. If unresolved, disputes will be submitted to binding arbitration in California under AAA rules, before a single arbitrator. The decision is final and binding. Each party bears its own costs, unless the arbitrator finds a claim or defense was frivolous or brought in bad faith.

    Nothing in this section limits Counselhouse's right to seek emergency equitable relief in any court of competent jurisdiction where necessary to prevent irreparable harm, including unauthorized use of intellectual property or breach of confidentiality obligations.

    11. Indemnification

    You agree to indemnify and hold harmless Counselhouse LLC and its members, managers, and representatives from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of this Site, or your infringement of any third-party rights in connection with your use of the Site.

    12. Severability

    If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

    13. Notice to California Users

    Under California Civil Code Section 1789.3, California users are entitled to the following notice: complaints regarding the Site may be directed to Counselhouse LLC at the contact information below, or to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

    14. Contact

    Questions regarding these Terms may be directed to:

    Counselhouse LLC

    jen@byCounselhouse.com